We take a proactive approach to user privacy and ensures the necessary steps are taken to protect the privacy of its users throughout their visiting experience.
This website is using the following cookies:
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Google Analytics cookies collect information about how this website is used. This information is used to create statistics that tell us how we can improve. All information collected by these cookies is anonymous.
PHPSESSID: This is a session cookie which allows us to respond to the choices that you make on our website like “Add to cart”. Without it, we wouldn’t know which user was adding which products to their basket and no one would be able to buy anything. Session cookies allow the website to keep track of your movement from page to page; E.G logging which products you have selected, so they appear correctly on the basket and checkout pages. Cookies allow you to proceed through many pages of a site quickly and easily without having to reprocess each new area you visit.
Website visitor tracking
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts (for example, by clicking on social media buttons or viewing videos housed on other sites). Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer.
Adverts and sponsored links
Contact & communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
Your information allows us to send you booking confirmation emails, and to contact you if there is a problem with your booking. If you opt in to receive our monthly offers, we will also add your details to our mailing list. Your date of birth is optional, but we cannot send you a birthday offer without it. Your details are not passed on to any third parties.
Data submitted through the website contact form is emailed to the website admin so that they can answer your questions. A copy of the email may also be stored in the website as a backup until it is no longer needed. This is usually up to 14 days, but may be longer depending on the purpose of the contact form.
Email newsletter/mailing list
This website uses MailChimp to operate an email newsletter program to inform subscribers about our offers and services. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.
Email marketing campaigns published by this website or its owners may contain tracking facilities. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information may be used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will be detailed instead.
Online orders and customer information
If you check out as a guest, your information will be emailed to us and stored in the website database as part of the order. We need this information to full fill your order. By creating an account on our website, you will be able to move through the checkout process faster, store shipping and billing addresses, view orders, re-order items from previous orders and more. When you log in, the details stored on your account will be pre-populated at checkout. You can edit these details at any time via your account. No debit/credit card information is stored in the website.
Who has access
Access to the data stored in the website is available to our website admin and the company who support the website for us. Temporary access may be given to trusted suppliers for more advanced support purposes.
External website links & third parties
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Access to your personal information
In accordance with GDPR, you may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you, please write to us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Resources & further information
Overview of the GDPR – General Data Protection Regulation
Privacy and Electronic Communications Regulations 2003
The Guide to the PECR 2003